(Effective Date: 1 September 2025)
LeZansi (Pty) Ltd (“LeZansi”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, process, store, and protect your personal data in compliance with the Protection of Personal Information Act, 2013 (Act No. 4 of 2013 – “POPIA”) and other applicable South African data protection laws.
By using our website www.lezansi.co.za (“the Website”) and our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
1.1 Personal Information:
- Full name, surname, and business name.
- Contact details (email address, phone number, WhatsApp number).
- Identification details if required for verification purposes.
1.2 Business Information:
- Business address, category, services, products, and operating hours.
- Social media handles, logos, and branding material.
1.3 Payment Information:
- Billing address and payment confirmations for paid listing plans.
- Note: We do not store sensitive financial details such as credit card numbers. Payments are processed through secure third-party gateways.
1.4 Technical Information:
- IP address, browser type, device type, and operating system.
- Cookies and website usage data for analytics and functionality.
2. How We Use Your Information
We process personal and business information for the following purposes:
- To create, publish, and manage business directory listings.
- To communicate with you regarding your account, services, and support.
- To process payments for subscriptions and add-on services.
- To improve the Website’s functionality, security, and user experience.
- To provide digital marketing and promotional services you subscribe to.
- To comply with legal obligations under South African law.
3. Legal Basis for Processing
We process personal information based on:
- Your consent.
- Contractual necessity (e.g., fulfilling your listing subscription).
- Compliance with legal obligations.
- Legitimate business interests (e.g., improving services and security).
4. How We Protect Your Information
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure, including:
- SSL encryption on the Website.
- Restricted internal access to personal data.
- Secure third-party payment gateways.
- Regular monitoring of security protocols.
5. Sharing of Information
We do not sell or rent personal information. Information may be shared only in the following circumstances:
- With third-party service providers (e.g., hosting, analytics, or payment processors) who assist in operating the Website and services.
- When required by law, regulation, or court order.
- With your consent, for marketing collaborations or promotional activities.
6. Data Retention
We retain personal and business information only as long as necessary for:
- Providing directory services and digital add-ons.
- Legal, accounting, or reporting requirements.
- After account termination, information may be archived for compliance purposes but will not be used for marketing.
7. Your Rights (POPIA Rights)
As a data subject under POPIA, you have the following rights:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections or updates to your information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Objection: Object to the processing of your personal data for direct marketing.
- Portability: Request a copy of your personal information in a portable format.
Requests may be sent to info@lezansi.co.za.
8. Cookies and Tracking
Our Website uses cookies and similar technologies to:
- Enhance user experience.
- Track Website usage and traffic patterns.
- Improve marketing and advertising relevance.
You may manage or disable cookies via your browser settings, but some Website features may not function correctly.
9. Third-Party Links
The Website may contain links to third-party websites. LeZansi is not responsible for the privacy practices or content of external sites. Users are encouraged to review the privacy policies of third-party sites before providing personal information.
10. Children’s Privacy
LeZansi does not knowingly collect personal information from children under 18 years of age. If such information is inadvertently collected, it will be deleted immediately upon discovery.
11. Changes to this Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Effective Date.” Continued use of the Website and services after updates constitutes acceptance of the new terms.
12. Contact Us
For questions, requests, or complaints regarding this Privacy Policy or your data rights, please contact our Information Officer:
LeZansi (Pty) Ltd
Registration Number: 2025/633641/07
Location: Bloemfontein, Free State, South Africa
Email: info@lezansi.co.za
Tel: 081 244 1419 / 072 774 0231
